Chargeback amount is claimed by a distributor from a manufacturer or vendor for the difference between their initial acquisition price and the actual agreed upon price for products/services sold to a specific end customer or partner.
SAP Paybacks and Chargebacks by Vistex improves cash flow and profitability by reducing inaccurate chargeback payments and the associated costs of dispute handling. The solution offers sophisticated program, claims and rebate management as well as price protection tools, plus real-time reporting and advanced analytics.
Pain Points:
No possibility to negotiate better chargebacks contracts with suppliers
Tedious and error-prone claims calculations
Verbal or no recording of the supplier’s confirmation on claim payments
Long turnaround times for claim payments
Business Benefits:
Drives comprehensive, holistic contract management for chargeback amounts and customer pricing
Manages chargebacks calculations automatically
Recalculates automatically based on retroactive changes to hierarchies and contracts
Increases income through proper claim reconciliation and partner communication
Enables real-time insight into all channel programs
Delivers full management visibility and analytics of all chargeback programs, with reporting capabilities at your fingertips
Allows visibility to chargeback amounts at time of sale for true customer profitability
Provides ability to see customer negotiated pricing on the order
Example Scenarios:
Pricing contracts
SPA & S&D contracts
GPO/Group contracts
MDF programs
Suppliers communication
Claims reconciliations
Mass accruals & settlements
Vistex® and all Vistex® logos are trademarks or registered trademarks of Vistex Inc. in the U.S. and other countries.
SAP® and all SAP® logos are trademarks or registered trademarks of SAP SE in Germany and in several other countries. All other product and service names mentioned are the trademarks of their respective companies.
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